TIRE EX

Quick Overview

• Tires are covered under warranty for 50,000 km or 1 year from purchase date, whichever comes sooner.
• The warranty is a manufacturer's warranty and covers defects in the tire such as bulging, cracking or splitting.
• User damage such as crashes or punctures are not covered under warranty.
• Tires must be rotated every 10,000 km or in accordance with vehicle recommendations, whichever distance is lower.
• Tires listed as "Final Sale" are not covered under warranty. Final Sale tires will be confirmed with the customer before purchase.

Full Limited Warranty Details

Tire EX offers 1-year or 50,000 km warranty whichever comes first. An eligible tire that becomes unfit for use which it was designed due to manufacturing defect in workmanship and material will be replaced with an equivalent tire. For the full warranty details, please read the below points.

Limited Warranty Only Applies To The Original Purchaser, And Is Valid If All The Following Apply:

• The tire is a size and speed rating equivalent to or greater than that specified by the vehicle manufacturer.
• The tire has been used only on the passenger or light truck vehicle on which it was originally installed.
• The tire has not been used in commercial service.

The Limited Warranty Does Not Cover Road Hazards/Misapplications/Abuse Tire damage or irregular wear due to

• Road hazards (e.g., cuts, snags, bruises, stone drill, bulge, impact damage or punctures etc);
• Improper use or operation, including, without limitation: Improper inflation pressure, overloading, tire/wheel spinning, use of an improper wheel, tire chain damage, misuse, misapplication, negligence, tire alteration, or for racing or competition purposes.
• Insufficient or improper maintenance, including, without limitation: failure to rotate tires every 10,000 km as recommended, wheel misalignment, worn suspension components, improper tire mounting or demounting, tire/wheel assembly imbalance, flat spotting caused by improper storage or brake lock; or other vehicle conditions, defects, or characteristics.
• Contamination or degradation by petroleum products or other chemicals, fire or other externally generated heat, or water or other material trapped inside the tire during mounting or inflation. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire manufacturer. Tires inflated with anything other than air or nitrogen.
• Improper repair. Improper repair voids the Limited Warranty.

Rapid Tread Wear

• Tires used in commercial service have no mileage warranty. (such as mail carrier, taxi cab or ride-sharing vehicles).

Irregular Wear

• Uneven or unusual wear patterns, including, without limitation: Shoulder wear, center wear, cupping, or feathering.
• Tires wore more than 0.8 mm (1/32 inch) difference in remaining tread depth between any two major tread grooves across the tire.

Cracking

• Weather/ozone cracking is not covered under the terms of this Limited Warranty.

Other

• Tires used in commercial service.
• Tires purchased as used.
• Tires purchased and primarily used outside Canada.
• Failure to follow any of the safety and maintenance recommendations.

Full Limited Warranty Details

Quick Overview

• Tire EX offers 90 DAYS warranty for truck tires.
• Damage is NOT covered under warranty.
• An eligible tire that becomes unfit for use which it was designed due to manufacturing defects in workmanship and material will be replaced with an equivalent tire.

EXCHANGE AND RETURN POLICY

• Tires can ONLY be exchanged or returned prior to installation in 30 days.

LIMITED WARRANTY ONLY APPLIES TO THE ORIGINAL PURCHASER, AND IS VALID IF ALL THE FOLLOWING APPLY

• The tire size, load range, and speed rating are equivalent to or greater than that specified or recommended for use by the vehicle manufacturer.
• The tire has been used only on the truck vehicle on which it was originally installed.

THE LIMITED WARRANTY DOES NOT COVER ROAD HAZARDS/MISAPPLICATION/ABUSE AND TIRE DAMAGE OR IRREGULAR WEAR

• Road hazards (e.g., cut, snag, bruise, stone drill, bulge, impact damage or puncture, etc.).
• Improper use or operation, including, without limitation: Improper inflation pressure, overloading, tire/wheel spinning, use of an improper rim, tire chain damage, misuse, misapplication, negligence, tire alteration, or for racing or competition purposes.
• Insufficient or improper maintenance, including, without limitation: wheel misalignment, worn suspension components, improper tire mounting or demounting, improper retread, improper repair, improper buffing, tire/wheel assembly imbalance, improper brake adjustment, or other vehicle conditions, defects, or characteristics.
• Contamination or degradation by petroleum products or other chemicals, fire or other externally generated heat, or water or other material trapped inside the tire during mounting or inflation. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire manufacturer.
• Uses other than long haul service for any extended casing guarantee claims;
• Accident, fire, chemical corrosion, contamination, tire alteration or vandalism; flat spotting caused by improper storage; the addition of liquid, solid or gaseous materials other than air, nitrogen or carbon dioxide;

RAPID & IRREGULAR TREAD WEAR, OR WEAR OUT

• Uneven or rapid wear caused by mechanical irregularity in the vehicle, such as wheel misalignment or worn/damaged suspension components, resulting in damage to the under-tread, carcass or steel belts, including, without limitation: Shoulder wear, center wear, cupping, or feathering.

CRACKING

• Weather/ozone cracking is not covered under the terms of this Limited Warranty.